Reporting a Claim or Veterinary Issue
When to Report
It is a requirement of your equine insurance contract that you immediately report any accident, illness, injury, surgery, death or theft of your insured horse. Failure to do so could jeopardize your coverage.
A good rule of thumb is to report any incident that requires your animal to be seen or treated by a veterinarian, for any reason, other than routine vaccinations, de worming, etc.
How to Report a Claim or Veterinary Issue
A claim information card and the contact information specific for your policy will be included with your policy. We encourage you to provide this information to the person(s) responsible for your horse. We also encourage you to keep the information in an assessable place in the event of an emergency - and, as a back up, an Independent Equine Agents representative is on call to assist you 24 hours a day, 7 days a week at (800) 346-8880. We will gladly take the information and pass it along to the insurance company claim representative who will process your claim and incident report.
To submit a claim, click on the PDF link below and fill out the editable fields, then print and sign your form. Your information can NOT be saved. Mail or fax the completed claim form to the address or number at the top of the application. Signed forms can also be scanned and emailed to email@example.com.
What Happens Next?
Your insurance company claim representative will gather the information pertaining to your claim and advise you what information or documents, if any, you need to provide. Feel free to contact us with any questions or concerns you may have during the claim process. We are not authorized to make coverage or payment determinations but we are here to assist you any way we can. Once your covered claim has been processed, a check is issued and mailed to you.